Technical requirements

Specific requirements must be met to ensure our certification exams and practice tests are delivered in a compatible and consistent environment. View the technical requirements below either by certification or based on the exam delivery system.

Note: Exams cannot be delivered during times of periodic maintenance. View the server maintenance schedule.

Certification programs

Exam delivery systems

System requirements/recommendations for delivery of all Certiport exams

The following certification programs may have additional requirements:

Note: The Console 8 software must be installed locally in a dedicated (fat client) environment - thin/zero/web/citrix clients are not supported.

Note: If it is not found in the requirements below then it should be considered "Not Supported."

Item Required / Minimum Recommended
Processor Pentium 4 or equivalent
1.3 GHz or higher
Core i5 or equivalent
2.6 GHz or higher
RAM 2GB 4GB
Windows Admin Privileges Complete local administrator rights with no group policies to install and deliver
Hard Drive: (Free Space after Office and Windows install) 5GB +1GB over Min Per
Exam Program Installed
Keyboard & Mouse
(pointing device)
Keyboard & Mouse
(pointing device)
Yes (mouse not required for exams
with ADA accommodations)
Video Resolution
(Widescreen 16:9)
1280 x 800 1920 x 1080
Note: Console 8 was designed to have the best testing experience on a widescreen device.
Video Resolution
(Standard 4:3)
1024 x 768 1280 x 1024
Internet Connection Speed
Test your bandwidth - Java required
256 kbps or DSL High Speed Internet Connection
Communication Ports and IP addresses

Required: The domain certiport.com needs to be accessible. Also, need to have full access through ports 80 (HTTP), 443 (HTTPS) and HTTP redirects permitted.

Recommended: Whitelist the domain "*.certiport.com".

Minimum - The following IP addresses must be accessible:

  • 159.182.30.18 | www.certiport.com
  • 159.182.31.253 | nuget.certiport.com
  • 93.191.169.139 | Additional Security IP
  • 159.182.30.17 | downloads.certiport.com
  • 159.182.30.16 | myspeed.certiport.com
  • 159.182.30.17 | verify.certiport.com

Note: If the internet is accessed through an authenticating proxy server and the system is not configured to automatically pass credentials to it, you will experience issues while testing.

Automatic Updates Automatic software updates including Windows updates should be turned off or set to not occur during testing.
Adobe Flash Player current version
Adobe Flash
Player Plugin
version 13
Adobe Reader current version
Java (required for MySpeed Test) current version
.NET Framework
  • All Supported Windows Versions: A minimum of .NET 4.5.2 or higher is required

*Note: You must install the .NET prerequisites prior to installing the driver component via Console 8.

Restoring Software Software must be disabled during an exam or computer will not keep user-tracking progress in the event of an error.
Installed Printer Yes
Supported Web Browser

Internet Explorer 11 (32-bit version only)

Note: Microsoft Edge is not supported.

Guide using IE11 with Windows 10.

Supported Operating Systems
  • Microsoft Windows 7: Professional, Enterprise, or Ultimate w/ SP1 (32 or 64-bit)
  • Microsoft Windows 8.1: Core, Pro, or Enterprise (32 or 64-bit)
  • Microsoft Windows 10: Home, Pro*, Education, or Enterprise (32 or 64-bit)
*Note: Windows 10 S is not supported.
Supported Microsoft Office Versions

Console 8 employs concurrent technology which uses hard-coded paths and registry access on your local machine to function. Other software could create a conflict, or prevent these settings from occurring. We recommend that Console 8 be installed on a machine that has as few other software applications installed as possible.

For delivery of:

Note: The Online for Windows software must be installed locally in a dedicated (fat client) environment - thin/zero/web/citrix clients are not supported.

Note: If it is not found in the requirements below then it should be considered "Not Supported".
Item Required / Minimum
Processor Pentium 4 1.3 GHz or higher
RAM 1GB
Keyboard & Mouse
(pointing device)
Yes
Minimum Video Resolution 1024 x 768
Color Depth 16-bit or Higher
Display Properties 96 DPI only
Minimum Monitor Size 17"
Internet Connection Speed (Test your bandwidth) 256 kbps or DSL
Minimum temporary Internet files disk space usage 512MB
Communication Ports and IP addresses

Required: The domain certiport.com needs to be accessible. Also, need to have full access through ports 80 (HTTP), 443 (HTTPS) and HTTP redirects permitted.

Recommended: Whitelist the domain "*.certiport.com".

Minimum: The following IP addresses must be accessible:

  • 159.182.30.18 | www.certiport.com
  • 159.182.31.253 | nuget.certiport.com
  • 93.191.169.139 | Additional Security IP
  • 159.182.30.17 | downloads.certiport.com
  • 159.182.30.16 | myspeed.certiport.com
  • 159.182.30.17 | verify.certiport.com

Note: If the internet is accessed through an authenticating proxy server and the system is not configured to automatically pass credentials to it, you will experience issues while testing.

Note on LMS: BrowserLockdown3.exe is started by the ActiveX control when Lockdown is engaged at the beginning of an exam. If the Testing Center's security software (firewall, antivirus, anti-spyware, etc.) is not configured to allow this program the same rights as Internet Explorer to access the internet, you may experience:

  • A white screen when the exam attempts to start
  • The tutorial loads and works but some or all of the exam content does not load
  • Questions start loading but never complete

Security configurations should be changed so that full access to the internet is given to BrowserLockdown3.exe — usually by the IT department or personnel due to UAC rights.

Required Software Certiport Browser Lockdown 3 - (contact Technical Support)
Pop-up blockers including Google, Yahoo, and other Internet Explorer-installed blockers and automatic updates Pop-up blocking settings from all sources should be disabled during testing. Automatic software updates including Windows updates should be turned off or set to not occur during testing.
Java current version
Adobe Flash Player current version
Adobe Flash
Player Plugin
version 13
Adobe Reader current version
.NET Framework

Both .NET 3.5 and .NET 4.0 are required.

Note: It is recommended you install the .NET Framework before installing Browser Lockdown.

Trusted Sites "*.certiport.com" added
Installed Printer Yes
Supported Web Browser Internet Explorer 11 (32-bit version only)
Supported Operating Systems
  • Microsoft Windows 7: Professional, Enterprise, or Ultimate 32 and 64-bit (SP1)
  • Microsoft Windows 8.1: Core, Pro, or Enterprise, 32 and 64-bit

For delivery of the Mac-compatible ACA, IC3 GS4 & IC3 GS5 exams

Note: The Mac Launcher software must be installed locally on the same hard drive that contains the Mac OS. It must also be within a dedicated (fat client) environment - thin/zero/web/citrix clients are not supported.

Note: If it is not found in the requirements below then it should be considered "Not Supported".

Item Required / Minimum
Processor Core 2 Duo 1.8 GHz or higher
RAM 1GB
Keyboard & Mouse (pointing device) Yes
Minimum Video Resolution 1024 x 768
Color Depth 16-bit or Higher
Display Properties 96 DPI only
Minimum Monitor Size 17"
Internet Connection Speed (Test your bandwidth) 256 kbps or DSL
Communication ports
and IP addresses

Required: The domain certiport.com needs to be accessible. Also, need to have full access through ports 80 (HTTP), 443 (HTTPS) and HTTP redirects permitted.

Recommended: Whitelist the domain "*.certiport.com".

Minimum: The following IP addresses must be accessible:

  • 159.182.30.18 | www.certiport.com
  • 159.182.31.253 | nuget.certiport.com
  • 93.191.169.139 | Additional Security IP
  • 159.182.30.17 | downloads.certiport.com
  • 159.182.30.16 | myspeed.certiport.com
  • 159.182.30.17 | verify.certiport.com

Note: If the internet is accessed through an authenticating proxy server and the system is not configured to automatically pass credentials to it, you will experience issues while testing.

Required Software Certiport Mac Launcher - (requires login)
Automatic updates Mac OS X updates should be turned off or set to not occur during testing.
Adobe Flash Player current version
Adobe Reader current version
Installed Printer Yes (for printing exam results)
Supported Web Browsers
(beginning 8/12/2015)
Mac Launcher has an embedded version of Chromium built into the solution that installs with the software. For browsing and using features of certiport.com you may continue to use Safari or Google Chrome.
Supported Operating Systems
  • Mac OS X (v. 10.7) Lion
  • Mac OS X (v. 10.8) Mountain Lion
  • Mac OS X (v. 10.9) Mavericks
  • Mac OS X (v. 10.10) Yosemite
  • Mac OS X (v. 10.11) El Capitan