Support for test candidates


Looking for a public testing center?

Follow these steps to resolve any issues that may arise related to your testing experience.

Step 1: Check the FAQs

Read answers to the most frequently asked questions about testing with Certiport.

Step 2: Learn how your Test Candidate account works

Your Certiport Test Candidate account provides access to all system functions for test takers — everything from using exam vouchers to printing certificates. Learn more

Step 3: Contact candidate services

If you still have questions, contact candidate services: