Support for test candidates

Looking for a test center?

Use the Certiport Authorized Test Center Locator to find a test center near you.

Follow these steps to resolve any issues that may arise related to your testing experience.

Step 1: Check the FAQs

Read answers to the most frequently asked questions about testing with Certiport.

Step 2: Learn how your Test Candidate account works

Your Certiport Test Candidate account provides access to all system functions for test takers — everything from using exam vouchers to printing certificates. Learn more »

Step 3: Contact customer service

If you still have questions, contact customer service: