System & technology updates

This page contains a listing of the most recent updates and release notes for our systems and modalities including Compass for Windows, Compass for Mac, Exams from Home, Compass Cloud, and more. All planned release dates listed on this page are subject to change. For retirement notices of our exam delivery systems, please see our System Retirements page.

View the archive of past updates.

Compass UI/UX Update: 10-18-23

October 18, 2023 (Required) - Upcoming

See update details

View Compass UI/UX Changes detailed release information

Release Overview

Compass UI/UX Update Information:

Note: After releasing the CPWeb update on September 20, we identified an issue that was blocking candidates with an Office Shared License from launching Microsoft Office Specialist exams, so we made the decision to roll back to the previous release. All items that were part of the September 20 CPWeb release listed below will be included in our next scheduled release on October 18.

These updates to the Compass UI/UX (CPWeb) will be made available on Wednesday, October 18th 2023, Mountain Daylight Time. They will not require any action by the end user to receive them.

**Compass Release Details**
Titletype	Release Notes
Associate a Proctor from System Check Page	Users will now be presented with a link to associate a proctor if there are none.
Compass Release Note Announcement	A new icon will appear in the header of Compass that will link to Release Notes.
Toggle Accessibility Update	We have improved the accessibility options of the Yes/No Toggles for Exam Groups and Payment Options
Championship Accessibility Update	We have improved the accessibility for the World Championship eligibility prompt.
General Accessibility Improvement	We have made it clearer to Screen Readers that an Exam Group or Voucher is required if either toggle has been updated to ‘Yes’.
LAN Settings on System Check Page	Compass LAN Settings are now included on the System Check Page.

Please Note: Our next planned Compass UI/UX release is scheduled for November 15, 2023.

Exams from Home Update: 9-25-23

September 25, 2023 (Required) - Upcoming

See update details

View Exams from Home detailed release information

Release Overview

Exams from Home Update Information:

These updates will be made available on Monday, September 25th, 2023, Mountain Daylight Time. This was a minor maintenance release that addressed some stability and performance issues. No action will need to be taken by the user to receive these updates. Additionally, the following items were released:
enhancements and some bug fixes.

**Release Details**
Titletype	Release Notes
Improve logic apps performance	Fine tune performance for AutoProvisionCheck and DestroyMachines.
Enhance Remote Spark Gateway to display status	Indicator should be displayed in the header section of the Lab Monitor - View Sessions page. Display Green tick if health is up. Orange if restarting and Red if down.
Database clean up	Cleaning up the database of excess data to keep it running as quickly as possible.
Exam restart not working after 30 min	Fixed
Create exam session fails after changing language	This error has been fixed and Proctors will no longer receive this message but will see all of the candidates in their session.
Autodesk Support for older exams	Updated the Lab Manager DB to save the Autodesk version. More work is still needed to support these exams.

Portal Update: 9-20-23

September 20, 2023 (Required) - Upcoming

See update details

View Portal detailed release information

Release Overview

Portal Update Information:

These updates will be made available on Wednesday, September 20th 2023, Mountain Daylight Time. They will not require any action by the end user to receive them. Portal comprises the authenticated (logged in) areas of www.certiport.com. This update includes performance enhancements and some bug fixes.

**Portal Release Details**
Titletype	Release Notes
New Portal Messaging in Old Portal	Candidates accessing Old Portal will now see messaging that alerts them to the existence of New Portal, and that they may encounter a mixed design experience.
Unity Certification Rebrand	Our Unity Certified User certificates have now been updated to new 2023 versions.
Update Accessibility Timeframe	Candidates will now receive two years of accommodations status on request. This change does not impact any existing accommodation status.
Exclude from EFH	Portal now contains functionality for Certiport support to prevent CATCs from being able to access EFH.
Remove Worldline from Portal Purchasing	A defect has been fixed that was incorrectly displaying an additional payment method for CATCs purchasing via Portal.
Long Address Details caused Purchasing Error	A defect that was causing official certificate orders to fail due to long address data has been resolved.
Cisco Certificate Layout Issue	All Cisco certificates paper sizes will now have candidate names positioned correctly.
Candidate Unable to Add Exam to Group	A problem regarding older versions of exams blocking candidates from joining an exam group has been resolved.
OnVUE Results in Exam Groups	Users will no longer be provided with a link to add an exam group to results achieved via OnVUE.
English Language Learning Products	A new ELL Program tab has been added to the CATC Purchase pages of Portal.
Coming 9/27: New Portal Login Page	Users will now log in to Portal using a new and improved Portal experience.

More updates to the Portal experience will be launched soon!

Please Note: Our next planned Portal release is scheduled for October 18, 2023.

Compass Cloud BETA: 9-14-23

September 14, 2023 (Required) - Released

See update details

View Compass Cloud (BETA) detailed release information

Release Overview

Compass Cloud BETA Update Information:

These updates were made available on Thursday, September 14th 2023, Mountain Daylight Time. This was a minor maintenance release that addressed some stability and performance issues. No action will need to be taken by the user to receive these updates. Additionally, the following items were released:

**Compass Cloud Release Details**
Titletype	Release Notes
Privacy Preference doesn’t remain localized	If privacy preference page is refreshed it will change from language back to English.
Updated localization in Turkish & Korean	Updated the UI strings to address localization issues in both Korean and Turkish languages.
Added error codes to user error messages that may appear	We’ve added error codes to error messages to make it easier for customers to identify and error and report it to technical support.
Pagination was appearing in English	Pagination controls were showing in English instead of selected language.
Application version data in the footer	Application version info will appear in the footer to help customers and technical support identify issues.
Improved mobile view support in Group Proctoring screens	Address padding and alignment issues on mobile view (375x812) resolution.
Updated column headings	Change from ‘&’ to ‘and’

View the archive of past updates.

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System & technology updates

Compass UI/UX Update: 10-18-23

Release Overview

Compass UI/UX Update Information:

Exams from Home Update: 9-25-23

Release Overview

Exams from Home Update Information:

Portal Update: 9-20-23

Release Overview

Portal Update Information:

More updates to the Portal experience will be launched soon!

Compass Cloud BETA: 9-14-23

Release Overview

Compass Cloud BETA Update Information:

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