System & technology updates

This page contains a listing of the most recent updates and release notes for our systems and modalities including Compass for Windows, Compass for Mac, Exams from Home, Compass Cloud, and more. All planned release dates listed on this page are subject to change. For retirement notices of our exam delivery systems, please see our System Retirements page.

View the archive of past updates.

Exams from Home Update: 11-20-23

November 20, 2023 (Required) - Upcoming

See update details

View Exams from Home detailed release information

Release Overview

Exams from Home Update Information:

These updates will be made available on Monday, November 20th, 2023. This was a minor maintenance release that addressed some stability and performance issues. No action will need to be taken by the user to receive these updates. Additionally, the following items were released:

**Release Details**
Titletype	Release Notes
Proctor app will show outage message 2 weeks in advance	To allow for better planning of outages the proctor app will show outages messages 2 weeks before the outage will occur.
Exam name disappears on the manage exam sessions screen	If scheduling multiple languages, the exam name will not appear properly on the manage exam sessions screen.
Candidate exam session closed	Fixed an issue where the exam session is being closed without the candidate closing the session.
Improved resume exam functionality	Upon restarting the VM (or a resume for any other reason), the candidate should be taken to the Proctor unlock page immediately after Login.

Compass Cloud BETA: 11-15-23

November 15, 2023 (Required) - Released

See update details

View Compass Cloud (BETA) detailed release information

Release Overview

Compass Cloud BETA Update Information:

These updates were made available on Wednesday, November 15th, 2023. This was a minor maintenance release that addressed some stability and performance issues. No action will need to be taken by the user to receive these updates. Additionally, the following items were released:

**Compass Cloud Release Details**
Titletype	Release Notes
Site License agreement detection	If a site license agreement is expired, or you are trying to schedule an exam session past the expiration date of the agreement we will display appropriate messaging so this can be resolved before it impacts a scheduled session.
Language picker doesn’t have a scroll bar	Add scroll bar so you can scroll through the list of languages.
Updated desktop icon to show name “Compass Cloud”	This requires an install/re-install of the Compass Cloud candidate installer – will not update automatically.
Update description for accommodation types	In the Exam information screen in the candidate flow, updated the accommodations types to say: Double-Time Additional 30 Minutes

Please Note: Our next Compass Cloud release is planned for December 7th, 2023.

Portal Update: 11-15-23

November 15, 2023 (Required) - Released

All Portal UI languages

View Portal detailed release information

Release Overview

Portal Update Information:

These updates will be made available on Wednesday, November 15th 2023. They will not require any action by the end user to receive them. Portal comprises the authenticated (logged in) areas of www.certiport.com. This update includes performance enhancements and some bug fixes.

**Portal Release Details**
Titletype	Release Notes
Meta Certificates & Badges	The Meta exam has been connected to the appropriate certificate artwork and badge and will be issued when a candidate passes their certification exam.
Microsoft Office Specialist 365 Associate Certificate Date is Incorrect	A bug that was causing an incorrect date to appear on the bundled associate certificate has been resolved.
Portal → Compass Cloud & Candidate Vouchers	Portal now supports Compass Cloud sessions in using Vouchers that are assigned directly to Candidates.
Unity VR Developer Change	The Unity VR Developer Specialization has been removed in preparation for a new standalone VR Developer exam.
Portal → Compass Cloud Payment Types	Portal has updated the payment types that are displayed in Compass Cloud to distinguish between Inventory and Site Licenses.
Portal → Compass Cloud Site Licenses	Portal now provides detailed error information on expired Site Licenses for Compass Cloud to display.
Portal → Compass Cloud Site License Warning	Portal now provides detailed error information on expiring Site Licenses for Compass Cloud to display.
Intuit Personal Finance Certificate	The Intuit Personal Finance Certificate has been connected to the appropriate artwork and will be issued when a candidate passes their certification exam.
Unable to Unassign a License	A defect that was causing a site-license to inaccurately reflect usage, due to Compass Cloud reservations, has been resolved

An updated Portal experience has begun!

Please Note: Our next Portal release is planned for February 14, 2024.

Compass UI/UX Update: 10-18-23

October 18, 2023 (Required) - Released

See update details

View Compass UI/UX Changes detailed release information

Release Overview

Compass UI/UX Update Information:

Note: After releasing the CPWeb update on September 20, we identified an issue that was blocking candidates with an Office Shared License from launching Microsoft Office Specialist exams, so we made the decision to roll back to the previous release. All items that were part of the September 20 CPWeb release listed below will be included in our next scheduled release on October 18.

These updates to the Compass UI/UX (CPWeb) will be made available on Wednesday, October 18th 2023, Mountain Daylight Time. They will not require any action by the end user to receive them.

**Compass Release Details**
Titletype	Release Notes
Associate a Proctor from System Check Page	Users will now be presented with a link to associate a proctor if there are none.
Compass Release Note Announcement	A new icon will appear in the header of Compass that will link to Release Notes.
Toggle Accessibility Update	We have improved the accessibility options of the Yes/No Toggles for Exam Groups and Payment Options
Championship Accessibility Update	We have improved the accessibility for the World Championship eligibility prompt.
General Accessibility Improvement	We have made it clearer to Screen Readers that an Exam Group or Voucher is required if either toggle has been updated to ‘Yes’.
LAN Settings on System Check Page	Compass LAN Settings are now included on the System Check Page.

Please Note: Our next Compass UI/UX release is planned for November 15, 2023.

Compass Local Update 7-26-2023

July 26, 2023 (Required) - Released

All languages

View Compass 19.0.2.1270 detailed release information

Release Overview

Compass Version 19.0.2.1270 Update Information:

This update was made available in all languages on Wednesday, July 26th 2023, Mountain Daylight Time. This update is a major update that includes performance enhancements, security updates and some bug fixes. Additionally, we’ve added support for the following new features:

Secure Browser Update: A mandatory Secure Browser update will be downloaded in the background the first time Compass is launched after the release of this update. This update is approximately 150MB and must be completed before testing.
System Check Page: The System Check page has been expanded to include additional device information that can be useful when troubleshooting any technical challenges.

**Release Details**
Titletype	Release Notes
Secure Browser Update	A new secure browser has been released and must be updated before an exam is launched. This will happen automatically in the background when Compass is launched.
EFH opens new browser window when exam closes	EFH Sessions will no longer open a new browser window at the end of an exam session.
Add localizations for Azerbaijani	Compass Local is now available in Azerbaijani.
Cannot launch exam due to error on proctor screen	A bug was fixed that was causing the CertiportNow service to crash in some situations when SecureBrowser had failed to download correctly.
Compass Error – Required data is missing	A bug has been fixed that was causing some users to see a "Required data is missing" error when logging in to Compass.
Compass failure when launching MOS 2019 exams with Jaws.	A bug has been fixed that was preventing Microsoft Office Specialist 2019 exams from correctly launching when a candidate was also using Jaws screen reader software.
Running processes precheck fails even when Revit is not running.	Compass now confirms that Revit software is not running before proceeding to the next Compass page.
Compass Cloud to Skip Pre-Exam screens	Compass Cloud now ignores all pre-exam screens and navigates the candidate straight to their exam.
Compass error that showed: Unable to cast object type. "System Boolean" to type "Certiport.Data.ExamResults.CandidateResults"	A bug has been fixed that was preventing an exam from being uploaded and shows a System Boolean error. Candidates will now be redirected to their score report instead of seeing this error.
Add Device Readiness section to System Check Page	To assist with Tech Support and troubleshooting, Device Information is now available on the System Check page.

Please Note: Our next Compass Local release is planned for January 2024.

View the archive of past updates.

Important

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Exam information

System & technology updates

Exams from Home Update: 11-20-23

Release Overview

Exams from Home Update Information:

Compass Cloud BETA: 11-15-23

Release Overview

Compass Cloud BETA Update Information:

Portal Update: 11-15-23

Release Overview

Portal Update Information:

An updated Portal experience has begun!

Compass UI/UX Update: 10-18-23

Release Overview

Compass UI/UX Update Information:

Compass Local Update 7-26-2023

Release Overview

Compass Version 19.0.2.1270 Update Information:

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