Exams from Home

We recognize the difficult nature that COVID-19 has placed on educators, administrators and businesses. In an effort to support customers and individuals to continue their education online in these extraordinary times, Certiport has developed a home-based assessment solution using virtual machines that allows for administered exams that Test Candidates can take from home, now extended until December 31, 2020 and we have also begun live Self-Service trainings every week on Tuesdays and Thursdays, see the Exam Admin page for more information.

With “Certiport Exams from Home,” Test Candidates can have a seamless and convenient testing experience, as long as they have a high-speed internet connection from home. It is our hope that this “Certiport Exams from Home” solution will allow individuals to continue their education experience and complete the school year with an industry-recognized certification for their future college and career success.

Note: Exams from Home is available only where permitted by law.

 

Exams from Home | Exam Administration | Test Candidates | Autodesk | ADA | Exams List | Support

Exams from Home delivery models

Certiport has developed two models for the Exams from Home solution outlined below, now available in English only for CATCs in North America only.
 

Self-Service model:

The Self-Service option provides greater flexibility in administration of exams as the CATC Exam Administrator (Instructor) may schedule and administer the exams in the virtual machines to candidates themselves using a special Admin VM. An Exam Administrator will administer the exams through a hosted, typical exam experience with a high-speed internet connection and almost any computer. CATCs can schedule at their convenience based on availability they see in the calendar system.

You are not alone! With our Self-Service Hosts program, we will send you an appointment to join one of our employees 15 minutes prior to the scheduled session with your Test Candidates. This hosting session will occur simultaneously with your Test Candidate’s session, and you will be able to communicate in real-time with the Host using Microsoft Teams (free, no installation required). We will be there to guide you through the setup and administration of the exams, and remain through the entire session to answer any questions you or your Test Candidates may have. You may use this service once and be off on your own, or rejoin as many times as you need to feel comfortable to administer Exams from Home. We have also begun live Self-Service trainings every week on Tuesdays and Thursdays, see the Exam Admin page for more information.

 

  • 3-10 Test Candidates / English (ENU) exams in North America only
  • Point of contact with the Test Candidate: you, the Exam Administrator (Instructor)
  • Who administers the virtual exam sessions: you, the Exam Administrator (Instructor)
  • Available for all Test Candidates except those with accommodations
  • Available for all programs except Autodesk Certified Professional (ACP)
  • See the Exam Administrator page for user training


To schedule, use one of the logins on this page.
 

Single-Service model:

With the Single-Service option, the Exam Administrator (Instructor) will rely on a Certiport representative to administer the exam to a single Test Candidate on a virtual machine. CATCs can schedule at their convenience based on availability they see in the calendar system. 
 

  • 1 Test Candidate only / English (ENU) exams in North America only
  • Point of contact with the Test candidate: you, the Exam Administrator (Instructor)
  • Who administers the virtual exam sessions: Certiport monitors
  • Available for all Test Candidates except those with accommodations
  • Available for all programs except Autodesk (ACU/ACP)
  • See the Exam Administrator page for user training


To schedule, use one of the logins on this page.

Important info

  • Due to the high volume of exam requests, it may take two business days to receive your approval
  • For any questions or changes to a scheduled exam session in any of the above options, see our support page. Inquiries should be made at least two business days in advance
  • We ask that you only request exam reservations for the number of exams that you will use
  • Requests for next day appointments cannot be honored
  • View the Technical Requirements and best practices for the Test Candidate and the Exam Administrator (Self-Service only)
  • Review all guides and videos

Scheduling your session

To participate, review the information on this page and determine the actual number of committed Test Candidates carefully in your session request. No-shows waste a valuable seat another Test Candidate could have used. When ready, use one of the methods below to schedule your Exams from Home session for either Self-Service (calendar), Single-Service (calendar), single Autodesk (web form), or single ADA (web form):

Self-Service and Single-Service (calendar):

  • To schedule 3-10 candidates as an Organization Administrator (requires login): Click the "Login/Register" button in the top right-hand corner of the screen, change your role in the dropdown at the top of the page to "Organization Administrator", mouse over the "Training & Tools" tab and click the menu item for "Schedule Exams".
  • To schedule 3-10 candidates as a Proctor (requires login): Click the "Login/Register" button in the top right-hand corner of the screen, change your role in the dropdown at the top of the page to "Proctor", and click the "Schedule Exams" tab. (Becoming a Proctor)
  • To Reschedule a single candidate (requires login): Log in using the Org Admin or Proctor methods described above and choose a block under the Single-Service section. This works for all exams except ACU/ACP or Test Candidates with accommodations. See the options below for rescheduling a candidate for an Autodesk exam or with an ADA accommodation.

Scheduling 1-2 candidates (web form):

  • To schedule or reschedule 1-2 candidates with Autodesk (ACU or ACP) using the web form: Please see the Autodesk-only page.
  • To schedule or reschedule 1-2 candidates with an ADA accommodation using the web form: Please see the ADA-only page.
 
Note: The Certiport Exams from Home solution is currently available in North America - English (ENU) only. See our Exams List page for more information on additional languages.

Exams from Home | Exam Administration | Test Candidates | Autodesk | ADA | Exams List | Support

Frequently asked questions

Q: What if I have not received my session hyperlink by the time our scheduled session has begun?
A: We will be sending out most links 8 am MT (Mountain Time) the business day prior to the exam session (Monday session info will be sent on Friday). If you have not received your link within an hour of when your session is set to begin, please contact your Certiport representative or see our support page.

Q: Why are there so many different ways to schedule an exam?
A: The virtual machines (VMs) vary in power, times active, and are reused throughout a single business day. Therefore, one size does not fit all for our exams; they must be scheduled accordingly so we can match the correct technology with the correct exam environment, and administer as many exams to as many CATCs (Certiport Authorized Testing Centers) as possible.

Q: Does the Test Candidate need the software installed on their personal computer for LITA (Live-in-the-Applicaton) exams?
A: No. The required software for Microsoft Office, Adobe Creative Cloud, or Autodesk will be installed on the virtual machine that the Test Candidate connects to via hyperlink.

Q: The Test Candidate requires an ADA accommodation; can I still apply for one with Exams from Home?
A: Yes, this is supported, please see the ADA scheduling page. Certiport is committed to ensuring that those persons with the desire to certify their proficiency in the use of computers should have the opportunity to do so. Certiport is committed to providing access for all individuals with disabilities.

Certiport and its Authorized Testing Centers require advance notification of requests for accommodations as well as a reasonable amount of time to review and implement such requests. Certiport and its CATC's are not obligated to accommodate examinees with language limitations unrelated to a documented disability (e.g., English as a second language, literacy) nor to provide unlimited time for the completion of exams that are designed to certify not only knowledge but also efficiency in the use of computers. For more information see our ADA page.
 

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