Compass Cloud - Updates & Support
Use this page to view detailed information on upcoming updates to the Compass Cloud delivery solution, as well as to identify any current issues, support channels, and points of contact for support.
Live support for North America is only available Monday through Friday, 6am to 5pm Mountain Time (MT). Compass Cloud is not available during periodic maintenance, please see our scheduled outages for more information.
Compass Cloud - Home | Exam Administrators | Test Candidate | Exams List | Updates & Support
Contact Support - Inside the U.S.
- Have you reviewed the Exam Administrator (Proctor) and Test Candidate user guides?
- Have you reviewed the comprehensive technical requirements?
Certiport Authorized Testing Centers (CATCs)
Important: If you are currently in a session and have an issue please contact your Exam Administrator (Proctor) immediately.
- For questions about your exam session date or time, please contact your Exam Administrator (Proctor)
- For user training, please see the Test Candidate page
- For general inquiry about the Compass Cloud solution, please contact Customer Service for Test Candidates
Contact Support - International
Certiport Authorized Testing Centers (CATCs) & Test Candidates