Test Candidate services

Find contact information for test candidates within the United States. During holidays, support hours may be reduced or closed.

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Chat is available Monday - Friday: 6am - 5pm (Mountain Time)

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Telephone support is available Monday - Friday: 6am - 5pm (Mountain Time)

(888) 999-9830

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This form is for test candidates inside the United States only. If you are located outside of the U.S., contact one of our Solution Providers for assistance.

We aim to respond within one business day of receiving your query. Please complete all of the fields marked with an asterisk (*).

If you do not know your Certiport credentials, use our automated tools to recover your username or password.

First name * required
Last name * required
Email address * required

(on your Certiport profile)
Certiport username * required

(on your Certiport profile)
Country * required
Address line 1 * required
Address line 2
City * required
ZIP/Postal code * required
Contact email address

(if different from Certiport profile)
Description of issue * required
I have read and agree to the Terms of Service and Privacy and Cookies Policy and consent to the collection, use, transfer, and disclosure of my personal data to Certiport and its authorized third-party service providers that may be located in the U.S. or outside of the country where I am located. * required
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