Important notices

The following page lists important notifications first published in our newsletters or through official channels regarding exam products, delivery systems, security, and our support thereof for the past six (6) months.

Top news

Initially published: February 2018

Mandatory Action required before June 30th on Console 8.6.4 Update

Republished: June 2018

Please install the Console 8.6.4 mandatory update before June 30th to ensure that your system is current for your next testing period. Certiport is requiring this TLS update to stay in accordance with security and data integrity best practices. This is an effort to eliminate older encryption protocols and will include an update to the TLS 1.2 encryption protocol. See more information below.

Update Console 8 before 2018 June 30:

  • Download and install the mandatory Console 8 update before June 30th to ensure continued communication with the Certiport servers.

If you miss the 2018 June 30 update:
  • After June 30th you will no longer be able to test and you will be required to download and re-install the latest version of Console 8 to continue testing because the TLS 1.0 protocol will be disabled.

Please refer to the Console Systems Updates page for more information.

More information about the TLS update and requirements:

Effective 2018 June 30, and in accordance with industry best practices for security and data integrity, Certiport is requiring that TLS 1.1 (or higher) be enabled for all systems connecting to TLS 1.0 encryption protocol will be disabled on Certiport’s Portal and main website pages beginning 2018 June 30. Users attempting to access these sites via browsers with TLS 1.0 after this date may be unsuccessful as connections to these sites will require TLS 1.1 or 1.2.

Console 8.6.3 Release Information

Published: March 2018
The Console 8.6.3 update is a minor update focused on improving stability, usability and deployment of the system.  The release includes minor bug fixes and feature improvements. 
  • Modified the home screen with updated links to useful information & update the icons
  • Mass deployment script builder added to settings area for IT Admins
  • Switch Console languages in the settings area
This optional update will be available in all languages on April 3rd, 2018. It’s recommended that ALL CATCs take this update at their earliest convenience.

Visit the Console systems updates page often for scheduled updates. 

Here are the available options to install the update:
  1. The update will be made available in Console 8.6x versions and for those systems set to receive automatic updates no action is needed.  
  2. If you are set to receive updates manually, then, click on the “Updates” tile and follow the onscreen instructions. 
  3. On April 4th, you can download the new Console 8.6.3 installer from > Org Admin/Member Role > Training & Tools > Download Console 8.