Technical / customer support

Support is specific to Certiport Authorized Test Centers (CATCs), Certiport Authorized Partners (CAPs) and Test Candidates. Explore each section for frequently asked questions and contact information.

Please Note: For Support with Exams from Home, please see our EFH Support page.

Certiport Authorized Test Centers (CATCs)

For teacher or testing centers needing support

Certiport Authorized Partners (CAPs)

For our authorized partners who need to contact us for support

Test
Candidates

For test candidates who need support with certification exams

Looking to learn more about certification or to purchase exams for your institution? Contact our sales teams.

Important
Support links
Exam information