Success is led by the power of communication

In today’s workplace, soft skills such as communication skills are pivotal for success. With communication skills consistently being one of the top skills employers are looking for, developing these skills can give candidates a big edge on the competition.1

CSB Program Overview

Communication Skills for Business (CSB) is one of the newest certification programs offered through Certiport. Candidates for the CSB certification will be expected to be able to effectively communicate in a business setting. While the key skill being measured is communication the nature of the exam will also help candidates with the other 3 of "the 4 C’s":

  • Critical thinking - which will happen as they think through how to effectively communicate
  • Collaboration - which will stem from effectively communicating with others
  • Creativity - which is required to present appealing communications

Impact of CSB

  • For students/candidates, Communication Skills for Business is a resume builder and helps students/candidates become more employable.
  • For educators, the Communication Skills for Business ready-made, self-scoring exam saves instructors’ time by using the certification exam as a class exam, mid-term or final exam.
  • For workforce education, Communication Skills for Business increases job placement rates and stabilizes/increases funding options.
  • For corporations, Communication Skills for Business provides job skill enhancement for employees and saves money by not having poor communications.

Why should job candidates seek a CSB Certification?

Poor communication is very expensive for companies. Studies have been done that estimate businesses with 100 employees lose an average of $420,000 per year due to poor communication between employees. The cost goes up based on the number of employees.2

The CSB certification gives job candidates the proof they understand good communication and have the skills needed to be effective and efficient in their jobs, while saving the company money by not communicating poorly.

The full pathway solution to CSB certification

Through Certiport’s full pathway solution you can prepare your students for the CSB certification with tailored learning materials, GMetrix practice tests, and a performance-based certification exam. Adding these materials into your curriculum is easy and seamless.

1Source, Ziprecruiter, The Top Job Skills Employers Are Looking For

2Source: SHRM, The Cost of Poor Communications, February 2016