Peak testing season is almost here. We want you and your learners to enjoy a smooth testing experience. Reduce the stress on testing day by ensuring that your Certiport Authorized Testing Center technology is current and compatible with the exams you plan to deliver. We've made it easier to maximize testing day success by compiling a list of key system checks to execute prior to exam day, plus important insider tips from our Certiport Operations team.
Is Compass up to date?
If you have not used your testing workstations in a while, launch Compass, log in as a Certiport Organization Administrator, click on the Updates menu, and install any pending updates. This must be repeated on every workstation.
Did you know?
In Compass for Windows, if the software is installed, the workstation is on, and there’s an active internet connection, the “CertiportNow” service will automatically check for updates according to the update frequency specified in the settings menu – the software does not have to be open.
Are your exams up to date?
Do you have the exam content downloaded for the exams you wish to administer? To check the content you have downloaded, launch Compass, log in as a Certiport Organization Administrator, click on the Manage Exams menu, and download your desired exams. This must be repeated on every workstation.
Did you know?
In Compass for Windows, the “CertiportNow” service will also download any updates to your exam content, but only if you have already downloaded an exam to your testing workstation.
Are you offering Live-in-the-Application (LITA) exams?
It's crucial to ensure that your lab has compatible versions of the locally installed software for Adobe Certified Professional and Autodesk Certified User when administering Live-in-the-Application exams.
Did you know?
We have dedicated pages for both Adobe Certified Professional and Autodesk Certified User LITA exam delivery support.
Have you tried the new system check?
This new Compass feature can check a variety of items including your CATC's current status, if you have a valid proctor, if you’ve been activated for all programs, if you have available exam inventory or licenses, and whether your locally installed version of the Microsoft Office software is compatible for Live-in-the-Application Microsoft Office Specialist (MOS) delivery. With MOS, you can also run a Configuration Exam to perform a live test run. For detailed information, see the Compass for Windows user guide.
Did you know?
We have a page where we post important notices regarding changes to our systems and programs. The notices on this page are also tied to an RSS system that anyone can sign up for and be in total control of receiving these notices direct to your email without signing up for any additional content. See our Important Notices page for more information.
Have additional questions you would like answered before you get to testing season? Reach out to our Certiport Support team
here.