Data Center Transition
In late May, we announced the upcoming changes to our underlying technology with support from Pearson and Pearson VUE that is planned to go live on January 21st, 2024. As we noted in the communication, we will continue to update you as we work through the details. At this time, we have a few updates to share.
Action items for CATCs
As part of this transition, Certiport will no longer be able to provide a range of static IP addresses for communication purposes.
For CATC outbound traffic to Certiport, you will need to allow traffic to the entire domain (*.certiport.com, *.pearson.com, *.pearsonvue.com, *.starttest.com, *.starttest2.com, *.startpractice.com, *.programworkshop.com).
Note: If you are using an API that Certiport has provided, we don’t expect changes but please verify all is working post cutover.
Connection testing tool
We know that the changes to allow traffic to Certiport need to be tested. Please use the link below to ensure communication between our organizations. If successful, you should see the picture shown below.
Transition timeline & FAQ
The timeline for the transition of our production environment has shifted from September 2023 to January 21st, 2024. We will share information about any potential impacts in upcoming communications.
Thank you for your patience as we work through the remaining details. If you have any specific questions about the data center transition, please contact the Certiport Technical Support Team.