Exams from Home Support

Use this page to identify the proper support channels and points of contact for the Exams from Home solution.
 

Note: North American support is only available Monday through Friday, 6am to 5pm Mountain Time (MT). Also remember to view our holiday hours.

Exams from Home | Exam Administration | Test Candidate | Checklist | Exams List | Support

Inside North America

Certiport Authorized Testing Centers (CATCs)

Test Candidates

Important: If you are currently in an Exams from Home session and have an issue please contact your Exam Administrator (Proctor) immediately.

  • For questions about your exam session date or time, please contact your Exam Administrator (Proctor)
  • For user training, please see the Test Candidate page
  • For general inquiry about the Exams from Home solution, please contact Customer Service for Test Candidates

Outside of North America

Certiport Authorized Testing Centers (CATCs) & Test Candidates

  • For users outside North America please contact the Solution Provider in your region