Exams from Home Support

Use this page to identify the proper support channels and points of contact for the Exams from Home solution inside North America only. For users outside North America please contact the Solution Provider in your region.
 

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Certiport Authorized Testing Centers (CATCs)

• For questions about a scheduled exam session please email examsfromhome@pearson.com.
• For general inquiry about the Exams from Home solution, please contact Customer Service for CATCs.
• For technical support of the Exams from Home solution, please contact Technical Support for CATCs.

Test Candidates

Important: If you are currently in an Exams from Home session and have an issue please contact your Exam Administrator (Instructor) immediately.

• For questions about your exam session date or time, please contact your Exam Administrator (Instructor).
• For user training, please see the Test Candidate page.
• For general inquiry about the Exams from Home solution, please contact Customer Service for Test Candidates.