Cisco Certified Support Technician

Certify with Cisco Certified Support Technician

The Cisco Certified Support Technician certification program from Certiport consists of three exams, CCST IT Support, CCST Networking, and CCST Cybersecurity. These exams validate work-ready skills and knowledge for entering and advancing in three of the most in-demand IT fields.  

CCST IT Support domains:

  • IT Support Job Tasks and Responsibilities
  • Hardware Issues
  • Connectivity and Resource Access Issues
  • Operating System and Application Issues
  • Common Threats and Preventions
  • Job Tools

CCST Networking domains:

  • Networking Standards and Concepts
  • Addressing and Subnet Formats
  • Endpoints and Media Types
  • Network Infrastructures
  • Diagnosing Problems
  • Network Security

CCST Cybersecurity domains:

  • Essential Security Principles
  • Basic Network Security Concepts
  • Endpoint Security Concepts
  • Vulnerability Assessment and Risk Management
  • Incident Handling

Download the complete objectives domains:

Interested in the Cisco Certified Support Technician program for your learners? Visit our Get started with Cisco page today, to learn how you can start delivering these exams. 

These certifications also help learners prepare for subsequent Cisco Certifications, specifically the Cisco Certified Network Associate (CCNA) and Cisco Certified CyberOps Associate. These exams are available through Pearson VUE.

Want to try a demo version of one of the Cisco Certified Support Technician exams?  Click on the links below:

CCST IT Support

CCST Networking

CCST Cybersecurity